AI-Assisted Intake Assessments & Structured Clinical Documentation
How Salt built a secure web application that standardizes patient intake assessments, captures complete responses via video, and converts recordings into structured, clinician-ready documentation for addiction treatment facilities.
Industry
Behavioral Health / Addiction Treatment
Location
United States
Timeline
14 weeks
Team Size
5 engineers
The Client
A healthcare technology team serving addiction treatment facilities across the United States. They needed to standardize patient intake assessments, reduce documentation burden on clinicians, and ensure consistent, complete capture of critical patient information.
Primary Users
Clinicians, care teams, and facility administrators—each needing efficient workflows for assessments and documentation.
Security Requirements
Healthcare-grade security with role-based access controls and consideration for HIPAA compliance requirements.
The Challenge
Rehabilitation and addiction treatment centers onboard many patients daily, with each patient completing an intake assessment that can take 15+ minutes with a human assessor.
Critical Information Loss
~36% of critical information was lost due to missed cues and inconsistent note-taking during manual assessments.
Inconsistent Documentation
Documentation varied significantly between assessors, impacting standardization and clinical quality.
Time Pressure on Clinicians
Each intake assessment took 15+ minutes with a human assessor, limiting depth and accuracy.
Fragmented Storage
Assessment data was scattered across systems, making longitudinal comparison difficult.
Additional friction observed: Heavy reliance on assessor skill and energy, incomplete capture of non-verbal cues, and poor interpretability of raw data.
Goals & Success Criteria
We aligned on a clear outcome: build a secure, efficient intake workflow that reduces friction and improves data reliability for addiction patient assessments.
- 1Capture everything from the assessment experience (not just notes)
- 2Reduce human dependency for repetitive documentation tasks
- 3Deliver consistent documentation across patients and facilities
- 4Turn raw responses into meaningful insights, reducing review time for doctors
- 5Scale with patient volume without degrading assessment quality
Our Solution
Salt designed and built an end-to-end assessment and documentation platform that brings standardization, completeness, and speed to intake workflows—while keeping clinicians in control.
Video-Led Assessment Flow
Patient Intake Experience
A guided, question-by-question assessment experience designed to be repeatable and consistent.
- Video-led prompts for each assessment question
- Controls to replay questions and capture responses
- Progress tracking through the assessment flow
- Consistent experience across all patients
Assessment Overview & Status Tracking
Clinician Dashboard
A clean dashboard that surfaces the most important information first, keeping clinicians focused on decisions.
- Quick access to all assessments with real-time counts
- Status visibility (New / Processing / Completed / Cancelled)
- Search and filters by patient, facility, and status
- At-a-glance throughput and completion indicators
Review, Transcript & Clinical Summary
Assessment Detail View
A detailed view that supports fast clinical review—moving from raw recording to usable documentation without hours of manual processing.
- Recorded assessment playback with video controls
- Timestamped transcript for precise navigation
- AI-generated structured clinical summary
- Highlighted key sections for clinician focus
Structured Documentation Templates
Prompt Management
Admins can define how summaries are produced and structured, ensuring consistent clinical outputs.
- Configurable summary structure and sections
- Support for clinical sections (Objective, Mental Status, Assessment)
- Diagnosis, severity justification, and plan templates
- Attestation and follow-up note configuration
Multi-Location Operations
Facility & Provider Management
Built for organizations operating multiple facilities with scalable administration workflows.
- Facility management with active/inactive status
- Provider management and access controls
- Role-based permissions for clinicians and admins
- Scalable foundation for multi-location rollouts
Structured Clinical Output
The summary structure supports comprehensive clinical documentation with configurable sections.
Clinical Summary Sections
How the AI Layer Was Applied
Instead of "AI for AI's sake," the product uses AI where it removes clinician burden and improves reliability.
Full Assessment Capture
Capturing the complete assessment content including vocal detail and context
Automated Summarization
Reducing repetitive documentation work through intelligent summarization
Consistent Structure
Enforcing consistent documentation structure across all outputs
Scalable Workflow
Scaling the workflow across higher patient loads without quality loss
The clinician stays in the loop: summaries and transcripts are provided for review, validation, and feedback.
What Made This Build Successful
Designed Around Clinician Time
Dashboards and summaries prioritize "what to read first," reducing cognitive load and speeding up clinical review cycles.
Standardization Without Rigidity
The workflow is consistent across patients and facilities, while prompts and templates remain configurable for different clinical needs.
Built for Scale
Multi-facility administration enables controlled rollout across locations without sacrificing quality or consistency.
Tech Stack
A production-grade setup built for healthcare-grade security and scalability.
Frontend
React / Next.js, TypeScript
Backend
Node.js or Python APIs
Database
PostgreSQL
Media
Secure video storage + transcription pipeline
AI Layer
Amazon Bedrock for summarization & insights
Security
Role-based access, HIPAA considerations
Results & Impact
With the platform in place, facilities can streamline their intake process while improving documentation quality.
Reduced Variability
Consistent documentation across all assessors and locations
Preserved Signal
More information captured than manual note-taking alone
Structured Summaries
Doctors receive organized summaries instead of long recordings
Scalable Assessments
Handle increased patient volumes without sacrificing consistency
Time Savings
Faster review cycles with AI-assisted documentation
Deliverables
- UX/UI design system for clinician and admin workflows
- Patient assessment experience (question flow + playback controls)
- Assessments dashboard (search, filters, status tracking)
- Assessment detail view (video, transcript, summary)
- Prompt/template management for structured outputs
- Facility and provider management modules
- QA/testing for reliability across roles and flows
What's Next
The platform is designed for continuous evolution as clinical needs grow:
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Engineering Experts
800+
Projects Delivered
14+
Years in Business
4.9★
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