Your enquiry

We save your name, email, project brief, and any optional details you provide so our team can review and respond. We also record a submission reference, time, the service or starting option you selected, and processing status. Please do not send medical records, passwords, financial account information, or other sensitive material in this form.

Optional browsing context

If you enable “Personalized enquiry support” in Privacy preferences, this tab remembers the pages you visit on this site, approximate time and scroll depth, internal link destinations, a limited event timeline before submission, entry page, referral website, campaign tags, browser language, time zone, and a broad device category. A bounded snapshot is attached when you submit. We do not record keystrokes or screen recordings, and we do not collect your browsing history from other websites.

You can change the choice using Privacy preferences at the bottom of the page. Declining clears the optional local visit history. It does not remove information already submitted; contact us if you want that reviewed. Optional browsing context stops being used after 30 minutes without recorded activity; expired data may remain in browser storage until cleared or overwritten. The preference itself stays on this browser until changed or browser storage is cleared.

Optional website analytics

We use Google Analytics 4 to measure visits and enquiry conversion. For visitors identified by our hosting platform as being in the United States, basic analytics starts by default unless you have opted out or a browser privacy signal is present. Elsewhere, or when location cannot be determined, analytics remains off until you allow it. You can turn it off at any time using Privacy preferences. Browsing context attached to enquiries requires a separate opt-in in every region. Our events do not include your name, email, phone, company, project brief, or submission reference. We remove query strings from the page URLs sent by our analytics integration and send only the referring website origin. Google may process technical information such as IP address to derive approximate location. Advertising signals and personalization are disabled. You can withdraw permission using Privacy preferences; declining does not affect the form.

Cloudflare Web Analytics

We also use Cloudflare Web Analytics for page visits and loading performance. It follows the same Website analytics preference and regional defaults as Google Analytics. It does not use analytics cookies or fingerprint visitors. We do not send enquiry fields or connect its reports to individual lead records. New reports stop when you disable website analytics; reports already sent cannot be recalled through this control.

Aggregate server traffic

We count public page and discovery-file requests separately from optional browser analytics, including bots and requests made without consent or after rejecting optional tracking. We store aggregate counters for known pages, response status, source domains and categories, client categories, request type, and approximate country where available. Automated requests are additionally grouped by claimed crawler, documented role, known page, status, and UTC hour. These groups do not identify individual visitors. This reporting creates no visitor identifier or individual journey and is not linked to your enquiry. It stores no raw IP addresses, query strings, full referrers, or raw user-agent strings. Counters are retained for 90 days, with older data removed on the next eligible cleanup.

Recovery and technical context

An unsent form draft is kept in this tab’s session storage for up to 24 hours to help recover from interruptions. It is cleared after confirmed submission. Draft recovery depends on browser storage being available. We may receive approximate network country, region, city, and time zone from the hosting platform. These are approximate IP-based estimates and may reflect a VPN, gateway, or intermediary rather than your physical or company location. We do not store raw IP addresses in the lead record.

Company signals and delivery

An email domain can suggest a company website, but it does not verify your employer. We keep these derived signals separate from information you provide. Enquiries are stored in our hosted database and visible only to authorized administrators. We use Resend to send enquiry notifications to Salt’s sales team. The message includes the information you submit and any optional context you permitted. Notification failure does not remove the saved enquiry.

Privacy policy

Read our Privacy policy for information about Salt entities, use and disclosure, international handling, retention, and privacy requests. Local draft and browsing-context expiry does not delete a submitted enquiry.

Questions and requests

Contact sales@salttechno.com about your enquiry data, including correction or deletion requests. Include your submission reference if available.

Return to the enquiry form